Designed with a contemporary country marketplace in mind, Ben's Independent Grocer features a 50,000 sq ft space that is laid out to maximize consumer convenience. It offers a complete grocery shopping experience that ranges from dry goods, everyday home essentials, wines to a butchery, bakery, deli, greengrocer, organic section, chocolatier, florist, coffee roaster and Malaya Kitchen which features the best of local products.

Ben's Independent Grocer also incorporates live cooking demonstrations and samplings of premium brands, themed shopping nights, cooking classes and other such events to keep food shopping fun, fresh and creative, a ritual that remains true to B.I.G.'s "Eat, Drink, Shop" tagline.